SHIPPING & RETURNS
Shipping Policy
At Hydro Guardian, we understand the importance of timely and hassle-free delivery. We offer free shipping within Taipei for all our products and ensure that they are delivered to our customers within 24 hours of placing the order. We also offer international shipping at reasonable rates. Our products are packaged securely to ensure that they reach our customers in perfect condition.
If you have any questions or concerns about our shipping policies, please feel free to contact our customer support team.
Return & Exchange Policy
We want our customers to be completely satisfied with their purchases from Hydro Guardian. In case you are not satisfied with any of our products, we offer a hassle-free return and exchange policy. You can return the product within 30 days of purchase and we will provide a full refund or exchange it for a different product. Please ensure that the product is in its original condition with all the packaging intact before returning it.
If you have any questions or concerns about our return and exchange policy, please feel free to contact our customer support team.